Expenses, limits and troubleshooting
Track what the hotel spends, and what to do when something doesn't go as expected.
Expense Management
Record an expense
Open Expense Management from the sidebar.
Pick the Date.
Choose the Category: Housekeeping, Maintenance, Utilities, Supplies, Payroll or Other.
Enter a Description (up to 120 characters) and the Amount.
Click Add Expense. The page reloads and the expense appears in All Expenses.
Review and edit expenses
All Expenses lists your expenses newest first. The page shows no total.
Click the edit button (pencil) on a row. Its date, category, description and amount load into the form and the button changes to Save Changes.
Make your changes and click Save Changes, or click Cancel Edit.
To delete an expense, click the red bin button on its row and confirm Delete this expense? This cannot be undone.
What the free version doesn't do
Checked in the app on 2026-11-05:
- No search or filters on any list.
- No availability calendar. The app does block double bookings when you add one.
- No reports beyond the Dashboard, and no expense totals.
- One currency (
$), with no setting to change it. - No staff logins with limited access: everyone who signs in sees everything.
Troubleshooting
A room I want to book isn't in the Select Room list. Rooms under Maintenance are hidden. Open the room and change its status if it can be used.
"This room is already booked for some of these dates." Another booking that isn't cancelled overlaps your dates. Pick another room or other dates, or cancel the old booking if it is no longer valid.
"This room has bookings and cannot be deleted." or "This guest has bookings and cannot be deleted." Rooms and guests that have bookings are protected. For a room, cancel or delete its bookings first. A guest with any booking can't be deleted.
A room still shows Needs Cleaning. Rooms stay Needs Cleaning after check-out until you set them to Available on Room Details.
The Dashboard's revenue doesn't match the money received. Today's Revenue is the total value of bookings that start today, not payments taken today (HM-11).
A second payment replaced the first. Payment Amount is the total paid so far, not the new instalment. Enter the combined amount and generate the invoice again.