Check-in, payments and invoices
Everything you do with a booking at the front desk, from arrival to invoice.
The top of the page shows the booking number, the room and its current status, the guest, the dates and the booking's Current Status. A green or blue bar shows when the guest has checked in or out. Below are five tabs: Booking Details, Guest Info, Check In/Out, Payment/Invoice and Documents.
Change dates, status or notes
On the Booking Details tab, change the Check In Date, Check Out Date, Booking Status or Notes. The form opens with the booking's current values.
Click Save Changes.
To cancel a booking, set Booking Status to Cancelled and save. A cancelled booking no longer blocks its room for those dates.
Delete a booking
Click Delete Booking at the top right and confirm Delete this booking? This cannot be undone. The booking and its uploaded documents are removed and you return to Bookings. If the guest was checked in, the room is set back to Available.
Cancel a booking rather than deleting it if you want to keep a record of it.
See the guest's details
Guest Info shows the guest's name, email, phone, ID proof and address. It is read-only: edit the guest on the Guests page.
Check a guest in
Open the Check In/Out tab.
Set the Actual Check In Time, or leave it empty to use the current date and time.
Click Mark Checked In. The page reloads. The booking's status is Checked In, a green Guest has Checked In. bar appears, and the room is set to Occupied.
Record a payment and print the invoice
Open the Payment/Invoice tab. The Payment Amount shows what has been paid so far, and Payment Mode shows how it was paid.
Enter the Payment Amount. This becomes the booking's Amount Paid. It replaces the earlier amount rather than adding to it. For a second instalment, enter the total paid so far, for example 420 after a further $220.
Choose the Payment Mode: Cash, Card, UPI, Net Banking or Other.
Click Generate Invoice. The payment is saved (you'll see Payment saved. under the button) and the invoice opens.
The invoice shows the app's name as the hotel name (Hotel Manager in the sample), a short invoice number (for example INV-2026-B47CC1), the guest's details, the room, the dates and number of nights, the room charges, the total, the payment mode, the amount paid and the balance. The Rate is the booking's total divided by the number of nights.
Click Print to print it, or Download PDF to open your browser's print window, where you can choose Save as PDF. Close the invoice with ×.
Check a guest out
Open the Check In/Out tab.
Set the Actual Check Out Time, or leave it empty to use the current date and time.
Click Mark Checked Out. The page reloads. The status is Checked Out, a blue Guest has Checked Out. bar appears, and the room is set to Needs Cleaning.
When the room is clean, open it on Rooms, click Edit, set Status to Available and click Save.
Attach documents
Use Documents to keep a copy of the guest's ID or other papers with the booking.
Open the Documents tab.
Drag files onto the dashed area, or click Browse and choose them. Each file uploads as soon as you add it, and the page reloads.
Open the Documents tab again to see the file under Uploaded Documents. Images show a small preview. Click the file name to open it.
To remove a file, click the red bin button next to it.