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Menu bot

A simple bot that greets customers and answers keywords until a team member replies.

The Menu bot greets customers with a welcome message and a few options, and answers simple keywords. It stops on a conversation as soon as a team member replies, until the conversation is closed. It starts switched off.

1

Write the welcome message.

2

Choose how to show options: buttons (up to 3) or a list (up to 10), and press Add option for each.

3

Choose when to send it: on a first message and outside business hours, only on a first message, or only outside business hours.

4

Add keyword replies. If a message contains the word, the bot sends the reply. For example, the keyword "price" sends your price list.

5

Switch it on and press Save bot. The Preview shows what customers see.

The Menu bot page with the welcome message and preview