A simple bot that greets customers and answers keywords until a team member replies.
The Menu bot greets customers with a welcome message and a few options, and answers simple keywords. It stops on a conversation as soon as a team member replies, until the conversation is closed. It starts switched off.
Write the welcome message.
Choose how to show options: buttons (up to 3) or a list (up to 10), and press Add option for each.
Choose when to send it: on a first message and outside business hours, only on a first message, or only outside business hours.
Add keyword replies. If a message contains the word, the bot sends the reply. For example, the keyword "price" sends your price list.
Switch it on and press Save bot. The Preview shows what customers see.