Eleven short guides for the business owner who sets up Fuzen Whatsapp CRM and the team who answers customers on WhatsApp. Names and numbers in the screenshots are sample data.
What you need, connecting a new number or your WhatsApp Business app number through Meta, the payment method, display name and verification.
02Read the health checklist: number, display name, quality rating, daily limit, coexistence, payment and verification.
03Every conversation in one shared inbox: take, assign, tag and note, the 24-hour window and the phone view.
04Create templates from the library, submit them to Meta and follow the approval status by itself.
05Contacts saved automatically, adding and importing contacts, opt-in status and STOP opt-outs.
06Answers your team sends often, ready to pick in the reply box.
07Send an approved template to every opted-in contact in an audience, inside your daily limit.
08Greet customers with a welcome message and buttons or a list, and answer simple keywords.
09Answers routine questions from what you write, with your own Gemini key, and hands over to a person when unsure.
10Open conversations, first response time, new contacts, number health and today's queue.
11Invite users, assignment and stages, business hours, the Gemini key, clearing sample data and common problems.